Legal

Terms of Use

Last updated October 14, 2026

These terms cover your use of machconcierge.com and the process of requesting a vehicle from MACH CONCIERGE, operated by Mach Collective LLC ("MACH", "we", "us"). By using the site you agree to them. If you do not agree, please do not use the site.

This site is not a booking

Photos, specifications, rates and availability on this site are for information. They can change without notice. Nothing on the site is a confirmed reservation. A rental exists only when a MACH representative confirms the vehicle, dates and rate with you and you sign our rental agreement. The rental agreement controls the rental. If it conflicts with these terms, the rental agreement wins.

Who can rent

To rent, you must hold a valid driver's license and carry full coverage auto insurance that applies to the vehicle, and you must meet the age and other requirements in the rental agreement, which can vary by vehicle. We check these before we book. We may decline a request for any lawful reason, including if we cannot verify your documents.

Security deposit

Every rental requires a refundable security deposit, currently $1,500 unless the vehicle listing or your rental agreement states a different amount. The deposit is collected before the vehicle is handed over. After the vehicle is returned and inspected, the deposit is refunded, less any amounts owed under the rental agreement, such as damage, fuel, tolls, tickets, cleaning or late return. The rental agreement sets out exactly how and when the deposit is refunded.

Information you send us

You agree that what you send us is accurate and that the documents you upload are yours. Do not upload anyone else's documents without their permission. How we handle your information is described in our Privacy Policy.

Text messages and calls

When you tap a text or call button, your own phone opens with a message or number ready to send. Standard carrier rates apply. We send marketing texts only if you tick the box to receive them. Reply STOP to unsubscribe at any time.

Using the site

Do not misuse the site. That includes trying to break into it, scraping it at scale, overloading it, sending spam through our forms, or using it for anything unlawful. We may block access if we think this is happening.

Our content

The MACH CONCIERGE name, logo, design and text belong to us. Vehicle photography is used with permission of the owners or suppliers. You may not copy or reuse it without our written permission.

No warranty and limits on liability

The site is provided as it is and as available. We do not promise that it will always be available, error free or that the information on it is complete. To the fullest extent the law allows, MACH is not liable for indirect or consequential losses from using the site. Nothing in these terms limits liability that cannot legally be limited. Liability for a rental is set out in the rental agreement.

Partner program

The description of the partner program on this site is a summary only. A partner's rights and payments are set by the written partner agreement between the partner and MACH.

Governing law

These terms are governed by the laws of the State of California. Disputes about the site will be heard in the state or federal courts located in Orange County, California, unless the law requires otherwise.

Changes

We may update these terms. The date at the top shows the latest version. Continuing to use the site after a change means you accept it.

Contact

Mach Collective LLC, doing business as MACH CONCIERGE
info@machcollectivellc.com · (714) 904-7552